Bilingual · EN / ES · Connecticut

Legal operations, built for access to justice.

Ten years spent helping civil legal aid reach the people who qualify for it. I'm now moving that work toward privacy and AI governance, which runs on the same discipline.

Pro Bono Program Coordinator Statewide Legal Services of CT Hartford, CT
Background & focus

Ten years in legal aid, where law meets operations.

I coordinate pro bono programs at Statewide Legal Services of Connecticut, running multiple Private Attorney Involvement referral tracks at once — security-deposit and divorce clinics, the Call4Law consumer hotline, and the federal bankruptcy pro bono panel. The work is operational at its core: turning dense eligibility rules into processes that non-lawyers and volunteers can actually follow.

A former licensed REALTOR®, I bring working knowledge of residential transactions and asset documentation into housing and bankruptcy contexts. I'm bilingual in English and Spanish, and I'm actively building toward privacy, compliance, and AI-governance credentials — the CIPP/US through AIGP path — where the core task is the same: turning regulation into process people can follow.

Two ways in

Two sides of what I do.

The professional work and the card business are kept separate. Choose whichever you came for.

Capabilities

What I bring to a team.

Legal & Program Operations

Pro Bono Administration Eligibility Screening Case Referral Workflows Compliance Reporting Panel Attorney Credentialing E-Signature Workflows

Software & Tools

LegalServer Microsoft 365 PandaDoc Monday.com CBA Pro Bono Connect CTProBono.org Portal

Court and Institutional Coordination

U.S. Bankruptcy Court (D. Conn.) U.S. District Court Liaison CBA CL&B Section Legal Services Corporation ABA Free Legal Answers

Domain Knowledge & Growing Edge

Bankruptcy (Chapter 7) Housing & Homestead Exemption Residential Real Estate Privacy & Data Governance CIPP/US → AIGP (in progress) Bilingual: EN / ES
Featured initiatives

Programs I've built and run.

Federal Court Program

CBA Bankruptcy Pro Bono Panel

Panel administrator for the D. Conn. Bankruptcy Pro Bono Program — processing Chapter 7 applications, verifying financial eligibility, routing cases to panel attorneys, and tracking caseloads against the annual cap.

Statewide Portal

CTProBono.org

Manage and build content on Connecticut's statewide pro bono portal — posting cases, drafting anonymized case descriptions, routing partner communications, and recruiting firms, bar associations, and law schools.

Virtual Advice Clinic

ABA Free Legal Answers & Call4Law

Launched and administered Connecticut's ABA Free Legal Answers clinic; managed up to 30 new pro bono cases monthly through Call4Law across housing, family, consumer finance, and disability matters.

Volunteer Pipeline

PAI Volunteer Attorney Program

Recruited and onboarded volunteer attorneys via CBA Pro Bono Connect; guided clients through the Pardon process; prepared and submitted expungement applications to the CT Board of Pardons & Paroles.

Writing & notes

Notes, in two languages.

Notes on legal operations, the privacy pivot, and what a decade in legal aid actually teaches you. Bilingual where it counts.

Ten years in legal aid

What helps people get legal help, what gets in the way, and where the work is going.

Coming soon

From legal aid to privacy

The skill carries over. A court eligibility rule and a GDPR requirement both have to become a process someone can actually follow.

Coming soon

Connecticut's housing crisis, up close

What I've seen working with clients who've lost housing or are about to, and where the system fails them.

Read the build note
Get in touch

Open to the right conversation.

Open to conversations about privacy and AI-governance roles, legal operations work, and bilingual program coordination across the US and EU.